No. There are no paid placements, sponsorship rankings, or advertising programs that influence search results. This ensures search results are based on relevance and user needs, not outside money or influence. An organization cannot pay to appear higher than another organization in search results.
A ROGER listing helps veterans, service members, military families, caregivers, VSOs, case managers, and providers discover your services. It can increase visibility and make it easier for users to understand who you serve, what you offer, where you operate, and how to contact you. ROGER also helps connect the right veterans with the right organizations. By clearly outlining eligibility requirements, service areas, and program details, organizations are more likely to receive inquiries from individuals who may actually qualify for their services. This saves time for both veterans and organizations while improving the likelihood of successful connections. Many veterans never find services simply because they do not know the organization exists. A clear listing can reduce wasted time for both the veteran and the provider.
For Example, a nonprofit offering free dental care for veterans can be discovered by users searching for health, dental, or county-based resources. Clear eligibility details can help ensure the organization hears from veterans who are more likely to be a fit for the program.
Before submitting a new organization, we recommend searching ROGER to see if your organization is already listed. If your organization already exists on the platform, you may be able to claim the listing by selecting “Your Organization? Claim It” at the top of the organization’s profile page. If your organization is not currently listed, you can create an account through the Organization Login / Register page and submit your organization for review. All submissions are reviewed by the ROGER team to help maintain the accuracy and integrity of the platform. This avoids duplicate listings and helps keep the platform organized and accurate. Once submitted and reviewed, you will be notified when your listing is live on ROGER. Once your organization is live, you can edit it anytime by logging back in with the original credentials you created.
Tip: An organization should first search its name on ROGER. If the listing already exists, it can request to claim it. If the organization is not listed, it can register and submit its information for review. Watch this video for steps on how to successfully create your profile.
Yes. If your organization is listed on ROGER, you can click “Your Organization? Claim It” at the top of the organization’s profile page. You will be asked to create an account and submit a claim request. All claim requests are reviewed by the ROGER team to verify authorization before access is granted. Once approved, you will be able to manage and update your organization’s profile information. Verification prevents unauthorized people from changing organization listings.
Organizations can register by creating an account with an email address and password through the Organization Login / Register page. Once approved, the organization will be able to submit a new listing, request access to an existing listing, or manage approved listing information. Account access allows organizations to help keep their information current, such as phone numbers, program descriptions, or application links.
ROGER currently provides one username and password per organization. Organizations may share those credentials internally with appropriate staff members who are responsible for maintaining the listing. If you need assistance making updates, the ROGER team is always happy to help. Clear account ownership helps avoid confusion while still allowing organizations to manage their information. For example, a program manager and communications staff member may use the same organization login internally to keep the listing current.
ROGER verifies ownership to protect platform integrity and prevent unauthorized changes, inaccurate information, misuse, spam, or “funny business” on the platform. ROGER wants listings to be managed ethically and accurately by the appropriate representatives. Verification protects veterans, users, and organizations. If someone falsely claims an organization, ROGER can deny or reverse the claim.
Yes. ROGER may remove or restrict listings that appear inaccurate, inactive, inappropriate, misleading, harmful, unethical, or outside the platform’s purpose. Organizations can also contact ROGER if they believe their listing should be updated or removed. Doing this helps keep the platform safe and trustworthy. If an organization is no longer operating or user feedback raises serious concerns, ROGER can revoke the listing at any time.
Organizations can update contact information, website links, registration links, application links, intake forms, brochures, program descriptions, eligibility requirements, service areas, location information, social media links, logos, photos, and virtual or in-person service details. Accurate listings help users reach the right provider faster and reduce confusion for both veterans and organizations. For example, an organization can update a new application form link, change a point of contact, add a brochure, or add a new county it serves.
Organizations should review their listing regularly and anytime programs, staff, phone numbers, emails, websites, eligibility, funding, hours, service areas, or application links change. Outdated listings create frustration and reduce trust within the veteran community. For example, if a grant program closes or funding runs out, the organization should update the listing, so users do not apply for unavailable support