This section is for veteran service organizations, case managers, social workers, peer specialists, service providers, nonprofits, government agencies, and anyone helping veterans navigate resources. For example, county VSO can use this section to understand how to search and print listings, while a nonprofit can use it to learn how to claim and update its organization profile.
Veteran service organizations (VSOs) and case managers can use ROGER as a resource navigation tool. They can search by service category, location, county, branch of service, discharge status, demographics, income eligibility, and virtual or physical availability. They can also open organization profiles, review eligibility information, print listings, and share direct contact information with the veteran or family they are assisting. ROGER can save time for professionals who help multiple veterans and can make referrals more accurate and easier to explain. For example, a VSO helping an older veteran can search by county and category, open a listing, print the page, and hand the veteran a copy with contact information.
No. ROGER is completely free for both users and organizations. Organizations can create an account to claim and manage their profile, allowing them to update information such as programs and services, eligibility requirements, contact information, points of contact, website and social media links, applications, and intake forms. Organizations may also contact the ROGER team at any time for assistance with updating their listing. ROGER does not charge listing fees, subscription fees, advertising fees, or paid placement fees. This helps maintain the integrity of the platform and ensures organizations are listed based on relevance and user needs, not financial influence. Free listings help protect the integrity of the platform and make it easier for accurate veteran-serving resources to be included. For example, an organization can claim its listing and update a new phone number, eligibility requirement, or other section without paying ROGER.
No. There are no paid placements, sponsorship rankings, or advertising programs that influence search results. This ensures search results are based on relevance and user needs, not outside money or influence. An organization cannot pay to appear higher than another organization in search results.
A ROGER listing helps veterans, service members, military families, caregivers, VSOs, case managers, and providers discover your services. It can increase visibility and make it easier for users to understand who you serve, what you offer, where you operate, and how to contact you. ROGER also helps connect the right veterans with the right organizations. By clearly outlining eligibility requirements, service areas, and program details, organizations are more likely to receive inquiries from individuals who may actually qualify for their services. This saves time for both veterans and organizations while improving the likelihood of successful connections. Many veterans never find services simply because they do not know the organization exists. A clear listing can reduce wasted time for both the veteran and the provider.
For Example, a nonprofit offering free dental care for veterans can be discovered by users searching for health, dental, or county-based resources. Clear eligibility details can help ensure the organization hears from veterans who are more likely to be a fit for the program.
Yes. If your organization is listed on ROGER, you can click “Your Organization? Claim It” at the top of the organization’s profile page. You will be asked to create an account and submit a claim request. All claim requests are reviewed by the ROGER team to verify authorization before access is granted. Once approved, you will be able to manage and update your organization’s profile information. Verification prevents unauthorized people from changing organization listings.
Organizations can register by creating an account with an email address and password through the Organization Login / Register page. Once approved, the organization will be able to submit a new listing, request access to an existing listing, or manage approved listing information. Account access allows organizations to help keep their information current, such as phone numbers, program descriptions, or application links.
ROGER currently provides one username and password per organization. Organizations may share those credentials internally with appropriate staff members who are responsible for maintaining the listing. If you need assistance making updates, the ROGER team is always happy to help. Clear account ownership helps avoid confusion while still allowing organizations to manage their information. For example, a program manager and communications staff member may use the same organization login internally to keep the listing current.
ROGER verifies ownership to protect platform integrity and prevent unauthorized changes, inaccurate information, misuse, spam, or “funny business” on the platform. ROGER wants listings to be managed ethically and accurately by the appropriate representatives. Verification protects veterans, users, and organizations. If someone falsely claims an organization, ROGER can deny or reverse the claim.
Organizations can update contact information, website links, registration links, application links, intake forms, brochures, program descriptions, eligibility requirements, service areas, location information, social media links, logos, photos, and virtual or in-person service details. Accurate listings help users reach the right provider faster and reduce confusion for both veterans and organizations. For example, an organization can update a new application form link, change a point of contact, add a brochure, or add a new county it serves.