How can veteran service organizations and case managers use ROGER?
Answer
Veteran service organizations (VSOs) and case managers can use ROGER as a resource navigation tool. They can search by service category, location, county, branch of service, discharge status, demographics, income eligibility, and virtual or physical availability. They can also open organization profiles, review eligibility information, print listings, and share direct contact information with the veteran or family they are assisting. ROGER can save time for professionals who help multiple veterans and can make referrals more accurate and easier to explain. For example, a VSO helping an older veteran can search by county and category, open a listing, print the page, and hand the veteran a copy with contact information.