Is ROGER affiliated with the organizations listed on the platform?
Answer
No. ROGER is a directory and search platform. Organizations listed on ROGER operate independently and are responsible for their own programs, eligibility requirements, applications, communications, services, wait lists, funding, and decisions. Users should contact organizations directly regarding eligibility, applications, services, benefits, program details, and case-specific questions.
For example, if a user is viewing Veterans Haven North on ROGER, that does not mean ROGER operates Veterans Haven North. ROGER helps the user find the listing; the listed organization is the service provider and can be contacted directly for services. This helps prevent user frustration from contacting ROGER for application status, benefits decisions, appointments, or program-specific support that only the listed organization can answer.