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About VA Solid Start

VA is calling every newly separated service member three times during their first year of separation. From help getting a home loan, to health care, to returning to work, to mental health support – VA is here for you. It’s your call. Qualified VA representatives will be reaching out to help you better understand the benefits available to you and help you get a solid start on your civilian life. VA is on the line – take the call!

VA is committed to supporting every service member transitioning from service. As part of your welcome to VA, we want to inform you about what to expect during this critical time and help you build a solid start to your civilian life. New routines, new responsibilities… year one out of the service presents a lot of change, but the stress of change is not a weight you have to carry alone. VA is your partner, and we’re here to connect you with direct benefits, as well as resources through partner organizations, to help you navigate these new challenges.

Newly separated service members can expect three calls from qualified Solid Start representatives over the first year of separation. VA will attempt to contact you several times around 90, 180 and 365 days post-separation, so make sure your contact information is up to date in eBenefits.

VA Solid Start representatives will not ask you for financial information and will only discuss topics you are comfortable with. Remember that phone scammers often target Veterans, so always be vigilant and protect your financial information when talking to someone you don’t know over the phone.

For questions about VA Solid Start, call our toll-free hotline:

1-800-827-0611
Monday through Friday, 8:00 a.m to 9:00 p.m. (ET). Take the call and save 1-800-827-0611 as the contact for VA Solid Start!

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